Donor Center Specialist | Fast-Paced & People-First

Goodwill of North Georgia; Lawrenceville (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off

25% employee discount

Health, dental and vision insurance

Complimentary uniforms

Access to free job skills training

Job summary

Goodwill of North Georgia is seeking a team member to thoroughly examine and grade donated goods for sale in our retail stores. This role supports fast-paced processing and helps meet production goals while upholding safety and standard operating procedures.

You will sort donations, assist guests, and work across donation centers within the territory, with emphasis on teamwork and guest service. A high school diploma is preferred; 1+ year production experience; basic math and English

Qualifications

• High School Diploma or GED preferred.
• One year or more (1+ years) of production experience preferred.
• Must have basic math and reading skills.
• Must have good oral and written communication skills in English as well as interpersonal skills.
• Must be able to work at any Goodwill of North Georgia ADC within the territory as needed.
• Must be 18 years or older to become certified and licensed to operate a forklift.

Responsibilities

• Always display a professional, patient, and "people first" attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures.
• Properly sort donations into designated categories.
• Effectively communicate with management when necessary.
• Consistently perform work tasks according to training playbooks, e-learning and work instructions.
• Evaluate and navigate decisions effectively.
• Effectively promote and demonstrate cooperation and teamwork with peers.
• Maintain a neat, clean and organized donor door area/attended donation center location.
• Adhere to safety and security practices including reporting safety hazards and injuries to management.
• Assist truck drivers with loading/unloading donations.
• Attend and complete all required trainings and meetings.
• Perform other duties as assigned by management.

Skills

Basic math

Reading skills

Oral & written English

Teamwork

Education

High School Diploma or GED

Tools

Forklift operation

Job description

Goodwill of North Georgia is seeking a team member to thoroughly examine and grade donated goods for sale in our retail stores. This role supports fast-paced processing and helps meet production goals while upholding safety and standard operating procedures.

You will sort donations, assist guests, and work across donation centers within the territory, with emphasis on teamwork and guest service. A high school diploma is preferred; 1+ year production experience; basic math and English