Donor Center Specialist - Fast-Paced Impact & Growth

Goodwill of North Georgia; Marietta (GA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Weekly paychecks

PTO for vacation and holidays

Employee discount 25%

Health, dental and vision insurance

Uniforms provided

Training at Goodwill Career Centers

Job summary

Goodwill of North Georgia is seeking a Donation Processor to examine and grade donated goods for resale at our retail stores. This role supports fast-paced production targets while upholding safety and process standards across our ADC network.

Ideal candidates will bring basic math/reading skills, clear English communication, and a team-oriented mindset to ensure excellent guest experiences and efficient operations across multiple locations.

Qualifications

• High School Diploma or GED preferred.
• 1+ years of production experience preferred.
• Must have basic math and reading skills.
• Must have good oral and written communication skills in English and interpersonal skills.

Responsibilities

• Always display a professional, patient, and 'people first' attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures.
• Properly sort donations into designated categories.
• Effectively communicate with management when necessary.
• Consistently perform work tasks according to training playbooks, e-learning and work instructions.
• Evaluate and navigate decisions effectively.
• Effectively promote and demonstrate cooperation and teamwork with peers.
• Maintain a neat, clean and organized donor door area/attended donation center (ADC) location.
• Adhere to safety and security practices including reporting safety hazards and injuries to management.
• Assist truck drivers with loading/unloading donations.
• Attend and complete all required trainings and meetings.
• Perform other duties as assigned by management.

Skills

Basic math

Reading skills

English communication

Interpersonal skills

Teamwork

Education

High School Diploma or GED

Tools

Forklift operation

Job description

Goodwill of North Georgia is seeking a Donation Processor to examine and grade donated goods for resale at our retail stores. This role supports fast-paced production targets while upholding safety and process standards across our ADC network.

Ideal candidates will bring basic math/reading skills, clear English communication, and a team-oriented mindset to ensure excellent guest experiences and efficient operations across multiple locations.