Donation Center Specialist

Goodwill of Central & Northern Arizona

Pinetop-Lakeside (AZ)

On-site

USD 17,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Medical Plans
Dental Plans
Vision Plan
401K
Life Insurance
Paid Time Off
Paid Holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a store team member in Pinetop-Lakeside to deliver an outstanding customer and brand experience while processing donations and maintaining department standards. You will assist customers with loading and unloading, label items correctly, and help keep the production area organized per the picture process map.

Requirements include excellent English proficiency, ability to obtain forklift certification, and being at least 18 years old.

Qualifications

  • Excellent customer service skills.
  • Ability to pass a forklift certification class.
  • Ability to speak and read English proficiently.
  • Must be at least 18 years of age or older.
  • Background check and drug screen where applicable for position.

Responsibilities

  • Accepts all donations from customers, providing outstanding customer service.
  • Label Gaylords correctly.
  • Provide receipts to donors for donations.
  • Inquires about hazardous material and directs disposal as needed.
  • Write up sales tickets and signs for furniture and large items.
  • Assist customers with loading/unloading furniture or other items.
  • Maintain merchandise and production room organization per PPM standards.
  • Assist in loading/unloading of merchandise onto/off trucks or trailers.
  • Safely operate pallet jack and walkie stacker.
  • Conduct daily safety inspections on equipment.
  • Follow safety rules and use appropriate safety equipment.
  • Provide floor care duties at a retail store as needed.
  • Cross-train in other store positions as needed.
  • Maintain regular in-person attendance.
  • Model Goodwill Core Values: Trust, Collaboration, Engagement, Ownership, Innovation.
  • Performs other related duties as assigned.

Skills

Customer service
Forklift certification
English proficiency
18+ years old

Job description

Goodwill of Central and Northern Arizona is seeking a store team member in Pinetop-Lakeside to deliver an outstanding customer and brand experience while processing donations and maintaining department standards. You will assist customers with loading and unloading, label items correctly, and help keep the production area organized per the picture process map.

Requirements include excellent English proficiency, ability to obtain forklift certification, and being at least 18 years old.

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