Donation Center Operations Lead

Goodwill-Industries; Hobart (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Goodwill-Industries in Indiana is seeking a Store Manager to plan, implement, and oversee merchandise processing and retail store operations. You will recruit, train, and lead staff, ensure policy adherence, and manage inventory, safety, and customer service to achieve financial goals.

The role requires strong leadership, communication, and organizational skills with a focus on reducing losses and delivering a positive customer experience in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• Minimum of two years of supervisory experience.

Responsibilities

• Recruit, hire, train, and manage staff while ensuring adherence to policies and procedures.
• Oversee and supervise all store operations and departments to ensure efficient workflows.
• Analyze store sales, payroll, and expenses to meet financial goals with cost control.
• Maintain a safe work environment by enforcing safety protocols and reducing theft.
• Communicate issues and recommendations to Store and District Managers and propose action plans.
• Perform additional duties as assigned by supervisor.

Skills

Staff supervision

Leadership

Communication

Organizational skills

Retail software

Inventory control

Customer service

Training & development

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Retail software

Inventory management systems

Job description

Goodwill-Industries in Indiana is seeking a Store Manager to plan, implement, and oversee merchandise processing and retail store operations. You will recruit, train, and lead staff, ensure policy adherence, and manage inventory, safety, and customer service to achieve financial goals.

The role requires strong leadership, communication, and organizational skills with a focus on reducing losses and delivering a positive customer experience in a fast-paced retail environment.