Donation Center Host - Friendly Customer Service

Goodwill of the Finger Lakes; City of Syracuse (NY); Presencial; USD 30.000 - 38.000; Jornada completa

Descripción de la vacante

Goodwill of the Finger Lakes in Syracuse is hiring an ADC Donor Greeter to warmly welcome donors, assist with donations, and keep the donation center organized. This role supports processing, sorting, labeling, and moving merchandise with a focus on safety and customer service.

This position requires the ability to stand/walk, work on weekends/holidays, and maintain a friendly, service-oriented attitude while following store policies and procedures.

Formación

• High school diploma or GED preferred.
• Previous retail experience preferred.

Responsabilidades

• Assist customers in bringing donations inside.
• Records donations using the daily tracking methods.
• Sorts donations into proper equipment for processing and transportation.
• Properly labels all equipment.
• Responsible for assisting in loading and unloading of merchandise and equipment onto/off trucks as needed.
• Ensure safety procedures are followed during packing and movement of equipment.
• Maintain a friendly, helpful attitude toward the customer. Must possess professional service oriented etiquette at all times.
• Greet customers in a friendly and enthusiastic manner within 10 seconds of arrival
• Address customer concerns in a courteous and respectful manner, while following retail policies.
• Maintains interior and exterior of store in a neat, clean, organized manner
• Act as a positive member of the team at the store by receiving and providing ideas or concerns to coworkers and management
• Sort, test, and clean items for quality and processing.
• Perform other duties as assigned by supervisor.

Conocimientos

Customer service

Communication

Educación

High school diploma or GED

Descripción del empleo

Goodwill of the Finger Lakes in Syracuse is hiring an ADC Donor Greeter to warmly welcome donors, assist with donations, and keep the donation center organized. This role supports processing, sorting, labeling, and moving merchandise with a focus on safety and customer service.

This position requires the ability to stand/walk, work on weekends/holidays, and maintain a friendly, service-oriented attitude while following store policies and procedures.