Donation Center Associate — Customer Care & Logistics

Goodwill Industries of Monocacy Valley, Inc.; Maryland; Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K plans

Life Insurance

EAP

Paid time off

Paid holidays

Job summary

Goodwill of Monocacy Valley is seeking a store associate to lead a positive customer and brand experience, receiving donations, labeling items, and assisting shoppers. You will handle loading and unloading, maintain organized production and sales areas, and comply with safety rules.

The role requires excellent customer service, the ability to pass a forklift certification, and being 18 or older, with background check and possible drug screening where applicable.

Qualifications

• Excellent customer service skills.
• Must be able to pass forklift certification.
• Must be able to read and speak English.
• Must be at least 18 years old.
• Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

• Accept donations from customers with outstanding service.
• Label Gaylords correctly.
• Ensure a receipt is offered to each donor.
• Inquires about hazardous donations and provide disposal locations.
• Assist customers with loading/unloading furniture or items.

Skills

Excellent customer service

Forklift certification

English proficiency

Job description

Goodwill of Monocacy Valley is seeking a store associate to lead a positive customer and brand experience, receiving donations, labeling items, and assisting shoppers. You will handle loading and unloading, maintain organized production and sales areas, and comply with safety rules.

The role requires excellent customer service, the ability to pass a forklift certification, and being 18 or older, with background check and possible drug screening where applicable.