Donation Attendant: Friendly Customer Service & Loading

Goodwill of Central & Northern Arizona; City of Middletown (NY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical plans

HRA

Dental plans

Vision plan

401K

Life insurance

EAP

Paid Time Off

Paid Holidays

Job summary

Goodwill of Monocacy Valley seeks a store team member to lead an excellent customer and brand experience at our Middletown location. You will promote sales, receive donations, label items, and assist in loading/unloading for customers.

Must be 18+, able to pass background/drug screening, and pass forklift certification. Excellent attendance and safety adherence are expected as part of our core values.

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Responsible for correctly labeling Gaylords.
• Ensures that a receipt is offered to each donor, regardless of the size of the donation.
• Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.
• Writes up sales tickets and sold signs for furniture, electrical, and other large items.
• Assists customers with loading and unloading furniture or other items to and from vehicles.
• Maintains the placement of all merchandise and the organization of the production room by following PPM standards.
• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
• Safely operates pallet jack and walkie stacker.
• Conducts daily safety inspection on all company owned equipment including walkie stackers.
• Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
• Provides floor care duties at a retail store, as needed.
• Required to cross train in other store positions as business needs.
• Maintains regular and consistent in-person attendance.

Skills

Forklift certification

Customer service

English proficiency

Age 18+

Job description

Goodwill of Monocacy Valley seeks a store team member to lead an excellent customer and brand experience at our Middletown location. You will promote sales, receive donations, label items, and assist in loading/unloading for customers.

Must be 18+, able to pass background/drug screening, and pass forklift certification. Excellent attendance and safety adherence are expected as part of our core values.