Donation Attendant - Marion, VA

Goodwilltnva; Marion (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

4 weeks paid time off

Medical insurance

Dental insurance

Vision insurance

Employee discount

Growth opportunities

Meaningful mission

Job summary

Goodwill Industries of Tenneva is seeking Donation Attendants to join our mission-driven team. You will greet donors, help unload donations, issue receipts, and sort items for processing while keeping the site clean and safe.

Ideal candidates have excellent customer service, reliability, and the ability to lift up to 50 pounds and work outdoors in varying weather. High school diploma or GED preferred, with retail or customer service experience a plus.

Qualifications

• Excellent customer service and communication skills.
• Dependable, self-motivated, able to work independently.
• Able to stay organized in a fast-paced environment.
• Capable of standing, bending, reaching, and lifting up to 50 pounds regularly.

Responsibilities

• Provide exceptional customer service to donors, greeting each one with professionalism.
• Assist donors with unloading vehicles and ensure donations are handled safely.
• Issue donation receipts and maintain accurate records of donors daily.
• Sort donated items by category and place in designated containers for processing.
• Maintain the cleanliness, organization, and safety of the donation site.

Skills

Customer service

Communication

Dependability

Organization

Outdoor work

Lifting 50 lbs

Time management

Education

High school diploma or GED

Job description

Do you enjoy working outdoors, helping people, and being part of a mission-driven organization? Goodwill Industries of Tenneva is hiring Donation Attendants to join our team!

Our Donation Attendants are the first point of contact for donors, providing friendly service, helping unload donations, and ensuring items are handled safely and efficiently. Every day, your work helps support Goodwill’s mission of changing lives through employment, education, and training.

What You’ll Do

• Provide exceptional customer service to donors, greeting each one with professionalism and appreciation.
• Assist donors with unloading vehicles and ensure donations are handled safely and carefully.
• Issue donation receipts and maintain accurate records of donors daily.
• Sort donated items by category and place them in designated containers for processing.
• Maintain the cleanliness, organization, and safety of the donation site at all times.
• Assist truck drivers with loading and unloading donations as needed.
• Work in various donation center locations as assigned.
• Follow all company policies, safety procedures, and Goodwill’s Code of Ethics.
• Report potential losses or safety concerns promptly to leadership.

What We’re Looking For

• Excellent customer service and communication skills
• Dependable, self-motivated, and able to work independently
• Ability to stay organized and efficient in a fast-paced environment
• Capable of standing, bending, reaching, and lifting up to 50 pounds regularly
• Comfortable working in varying outdoor weather conditions
• High school diploma or GED preferred
• One year or less of work experience required — retail, warehouse, or customer service experience a plus
• Strong judgment and professionalism when interacting with the public and coworkers

Why Join Goodwill Tenneva?

• 4 weeks of paid time off (for full time employees after introductory period)
• Medical, dental, and vision insurance
• Employee discount at Goodwill stores
• Opportunities for growth and advancement
• A meaningful mission - your work supports programs that change lives through the power of work
  
• A supportive, mission-focused team environment

At Goodwill, every sale helps fund programs that empower people through work and training. Join us and be part of something bigger than just a job.

Goodwill Industries of Tenneva is an Equal Opportunity Employer.