Retail Associate - Donation Center Attendant

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Chagrin Falls (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health insurance

Retirement plan

Life insurance

Job summary

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. is seeking a Donation Center Attendant for our Ohio locations. This full-time role supports donors, ensures a positive donor experience, and upholds the organization’s mission of helping people thrive.

The position emphasizes safety, customer service, and teamwork across the donation center. The Donation Center Attendant works a day shift, 30–40 hours per week, with a comprehensive benefits package and opportunities to

Qualifications

• Greet donors in a friendly, professional manner.
• Accept donated merchandise and issue donor tax receipts as requested.
• Maintain a clean, organized, and safe donation center.
• Follow Goodwill policies and safety procedures.

Responsibilities

• Greet donors and thank them for their donations in a friendly, professional manner.
• Accept donated merchandise and issue donor tax receipts as requested.
• Maintain a clean, organized, and safe donation center.
• Follow Goodwill policies and safety procedures.

Job description

Full-Time | Day Shift Are you interested in a retail role that has a meaningful impact on your community? Join

Donation Center Attendant Are you interested in a retail role that has a meaningful impact on your community? Join Goodwill as a Donation Center Attendant and be part of a mission-driven organization that puts people first.

About The Role

As a Donation Center Attendant, you will be the first point of contact for community members who are donating goods. You play a vital role in creating a positive donor experience while supporting and sharing Goodwill's mission.

Key Responsibilities

• Greet and thank donors in a friendly, professional manner
• Accept donated merchandise and issue donor tax receipts as requested
• Maintain a clean, organized, and safe donation center
• Follow Goodwill policies and safety procedures

Schedule & Benefits

This is a full-time, 30-40 hours, day shift position with an excellent benefits package, including:

• Generous paid time off
• Paid holidays
• Medical, dental, and vision insurance at a low cost
• Retirement plan with company match
• Life insurance

Requirements

• Ability to wear a company uniform, including an identification badge
• Ability to lift and carry up to 50 lbs
• Ability to perform physical duties such as standing, walking, bending, reaching, and stair climbing
• Ability to work outdoors in winter conditions and indoors in a heated trailer office
• Background check required

Our Values

We are seeking individuals who demonstrate honesty and integrity, value diversity, and are committed to serving others.

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.