Donation Ambassador: Customer Service & Warehouse Support

careers-dcgoodwill; Alexandria (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

DC Goodwill in Alexandria is seeking donation attendants to serve as ambassadors, assisting donors and handling donations at the donation center. You will greet donors, unload items, and record donations while maintaining a clean, safe environment.

The role requires the ability to lift up to 50 pounds and to work around a busy outdoor/warehouse setting, with adherence to safety procedures and proper uniform standards.

Qualifications

• Previous customer service experience.
• Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management.
• Ability to lift up to 50 pounds frequently.
• Ability to perform continuous walking, standing, bending and climbing for extended periods.

Responsibilities

• Provides excellent customer service to all internal and external guests.
• Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.
• Accurately records donations.
• Sorts donated items into designated categories.
• Follows safety and security practices and reports hazards.
• Maintains a clean, neat uniform and appearance.

Skills

Action Oriented

Customer Focus

Composure

Time Management

Job description

DC Goodwill in Alexandria is seeking donation attendants to serve as ambassadors, assisting donors and handling donations at the donation center. You will greet donors, unload items, and record donations while maintaining a clean, safe environment.

The role requires the ability to lift up to 50 pounds and to work around a busy outdoor/warehouse setting, with adherence to safety procedures and proper uniform standards.