Dog Lover Sales & Relationships Lead

Dogtopia; Birmingham (MI); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bring your dog to work

Team member referral bonuses up to $'0

Birthday bonus

Team support bonuses

Competitive base pay plus commission

Health insurance for full-time

Access to free mental health care

Holiday bonuses and holiday pay

Cross-training and advancement

Strong team culture

Hands-on managers

Personal development in dog industry

Health and safety focus

Descripción de la vacante

Dogtopia in Birmingham, MI is seeking a Parent Relationship Manager who loves dogs and excels in sales, relationship building, and local marketing. You will generate new business, manage leads through Meet & Greet to enrollment, and foster ongoing relationships with dog parents.

The role emphasizes community presence, team collaboration, and driving enrollments while promoting current offers and a positive customer experience. Previous outside sales is a plus.

Formación

• High school diploma or equivalent required.
• Outgoing, driven, motivated, adaptable and persuasive.
• Able to confidently drive conversations and build relationships.
• Thrives in a dynamic workplace with measurable results.
• Must love dogs.

Responsabilidades

• Generate new business through proactive lead generation, relationship building, local marketing, community outreach, and sales activity.
• Manage incoming and existing leads from initial contact through Meet & greets, enrollment, and follow-up.
• Conduct Meet & Greets and create a welcoming, informative experience for prospective dog parents.
• Explain services, ask questions to understand customer needs, and recommend enrollment options.
• Promote current offers when applicable.
• Follow up with prospective customers in a timely and consistent manner.
• Enter customer, lead, Meet & Greet, and enrollment data accurately into systems.
• Build relationships with local businesses and community organizations to increase awareness.
• Develop localized marketing activities and attend local events to support enrollment goals.
• Create a positive, consistent parent journey from first impression to loyal customer.
• Coach store teams on Dogtopia-isms and brand behaviors.
• Accountable for KPIs including lead/sales enrollments and retention.

Educación

High school diploma or equivalent

Descripción del empleo

Dogtopia in Birmingham, MI is seeking a Parent Relationship Manager who loves dogs and excels in sales, relationship building, and local marketing. You will generate new business, manage leads through Meet & Greet to enrollment, and foster ongoing relationships with dog parents.

The role emphasizes community presence, team collaboration, and driving enrollments while promoting current offers and a positive customer experience. Previous outside sales is a plus.