Dog Daycare General Manager — Lead, Grow & Inspire

RED BARN DOG OPS BK LLC; Avon (CT); Presencial; USD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bring your dog to work

Paid time off

Medical benefits

Dental insurance

Vision insurance

Referral program

Employee discount

Descripción de la vacante

Dogtopia in Avon, CT seeks an energetic General Manager to lead our team, delivering exceptional canine care and top-tier customer service. This role suits a hands-on leader with operations experience and a passion for training staff.

Responsibilities include managing front desk and grooming schedules, safety, client records, and budgeting while driving revenue through up-selling and efficiency. Coach the team to embody our values and maintain a clean, safe play environment for dogs.

Formación

• High school diploma or equivalent.
• At least three years of experience managing others and overseeing all areas of a business.
• Franchise experience a plus.

Responsabilidades

• Lead and train a front desk team to deliver exceptional customer service.
• Manage grooming operations, safety, and client records.
• Forecast, monitor, and control expenses while maximizing efficiency.
• Develop up-selling and grow revenue.
• Schedule staff and conduct performance reviews.
• Ensure a clean, safe, and dog-friendly environment.

Conocimientos

Supervisory experience

Communication skills

Customer service

Sales skills

Organizational skills

POS systems

Microsoft Office

Dog knowledge

Educación

High school diploma or equivalent

Herramientas

POS systems

Descripción del empleo

Dogtopia in Avon, CT seeks an energetic General Manager to lead our team, delivering exceptional canine care and top-tier customer service. This role suits a hands-on leader with operations experience and a passion for training staff.

Responsibilities include managing front desk and grooming schedules, safety, client records, and budgeting while driving revenue through up-selling and efficiency. Coach the team to embody our values and maintain a clean, safe play environment for dogs.