Dog Daycare Front Desk Concierge

LSP SA ALAMO HEIGHTS LLC; San Antonio (TX); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Dogtopia in San Antonio seeks a Front Desk Coordinator to greet pet parents and dogs, manage check-in/check-out, and support enrollment and memberships. You will handle reservations, verify vaccination records, and coordinate with the daycare team to ensure smooth transitions while maintaining a welcoming lobby.

The role emphasizes strong customer service, organization, and the ability to remain composed in a fast-paced environment. Prior experience in pet care or retail is preferred.

Formación

• Strong passion for dogs and customer service.
• Previous experience in customer service, retail, hospitality, or pet care preferred.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Comfortable using scheduling software and point-of-sale systems.
• Ability to remain calm and professional during busy periods.

Responsabilidades

• Greet pet parents and dogs with a welcoming attitude.
• Manage check-in/check-out and verify reservations and records.
• Assist onboarding and enrollments, promote services.
• Process payments and maintain accurate records.
• Coordinate with team to ensure smooth dog transitions.
• Maintain professional communication with pet parents and staff.

Conocimientos

Customer service

Communication

Organization

Multitasking

Sales support

Herramientas

Scheduling software

Point-of-sale systems

Descripción del empleo

Dogtopia in San Antonio seeks a Front Desk Coordinator to greet pet parents and dogs, manage check-in/check-out, and support enrollment and memberships. You will handle reservations, verify vaccination records, and coordinate with the daycare team to ensure smooth transitions while maintaining a welcoming lobby.

The role emphasizes strong customer service, organization, and the ability to remain composed in a fast-paced environment. Prior experience in pet care or retail is preferred.