Dog Daycare Front Desk & Guest Experience Lead

LSPC WM WESTMINSTER LLC; Westminster (CO); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Dogtopia Westminster is seeking a Front Desk Coordinator to be the welcoming first point of contact for our canine families. You will greet pet parents, manage check-in/check-out, verify enrollments, and support memberships while maintaining a friendly, professional lobby.

In this fast-paced role, you will handle reservations, process payments, coordinate with the playroom team, and help keep accurate customer records. A customer-focused mindset and strong organizational skills are essential.

Qualifikationen

• Experience in customer service, retail, hospitality, or pet care preferred.
• Strong interpersonal and communication skills required.
• Comfortable using scheduling software and POS systems.

Aufgaben

• Greet pet parents and manage front desk interactions.
• Handle check-in/check-out and track reservations.
• Verify vaccines and enrollment status.
• Promote daycare packages and memberships.
• Process payments and maintain records.
• Coordinate with playroom staff for smooth transitions.

Kenntnisse

Customer service

Scheduling software

POS systems

Interpersonal skills

Multitasking

Jobbeschreibung

Dogtopia Westminster is seeking a Front Desk Coordinator to be the welcoming first point of contact for our canine families. You will greet pet parents, manage check-in/check-out, verify enrollments, and support memberships while maintaining a friendly, professional lobby.

In this fast-paced role, you will handle reservations, process payments, coordinate with the playroom team, and help keep accurate customer records. A customer-focused mindset and strong organizational skills are essential.