Dog Care Front Desk & Reservations Specialist

Woofhaus; Denver (CO); On-site; USD 21,000 - 28,000; Part time

Job summary

WoofHaus in Denver is seeking a part-time Front Desk Associate to meet and greet clients, answer questions, and coordinate services for grooming, daycare, overnights, enrichment, and K9 massage. You will check dogs in and out, take payments, manage reservations, and maintain a welcoming lobby.

The role requires strong communication, reliability, and a calm, upbeat demeanor in a busy pet-care setting. Weekend availability may be required; prior dog-care exposure is a plus as is a willingness to

Qualifications

• Excellent written and oral communication skills.
• Strong problem-solving abilities.
• Organizational skills and attention to detail.
• Ability to work well under pressure.
• Capable of multi-tasking in a fast-paced environment.
• Willingness to learn and take direction.
• Reliable with a strong work ethic.
• Team player with a positive attitude.
• Basic knowledge of dog breeds and behavior is a plus.
• Comfort with front desk duties and client interactions.

Responsibilities

• Answering the phone professionally and responding to emails.
• Taking and booking reservations for grooming, daycare, overnights, enrichment and K9 massage.
• Checking dogs in and out.
• Taking payments.
• Using the Goose program for client management.
• Regular communication with back-of-house team members.
• Some light physical labor associated with handling dogs.
• Organizing paperwork for new clients and updating records.
• Calling vets to obtain vaccination records.
• Keeping lobby and front entrance area clean and welcoming.
• Willingness to learn and continue education about the industry & dogs.
• Note: this position requires a fair amount of walking.
• MUST BE ABLE TO WORK WEEKENDS ON OCCASION.

Skills

Communication

Critical thinking

Organization

Stress tolerance

Multitasking

Learner mindset

Strong work ethic

Reliability

Team player

Positive attitude

Dog knowledge

Job description

WoofHaus in Denver is seeking a part-time Front Desk Associate to meet and greet clients, answer questions, and coordinate services for grooming, daycare, overnights, enrichment, and K9 massage. You will check dogs in and out, take payments, manage reservations, and maintain a welcoming lobby.

The role requires strong communication, reliability, and a calm, upbeat demeanor in a busy pet-care setting. Weekend availability may be required; prior dog-care exposure is a plus as is a willingness to