IT Systems & Help Desk Technician – TS/SCI Clearance

Peraton; Coronado, Northern (CA, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Peraton is hiring PC Technicians to support SITEC-3 Enterprise Operations and Maintenance for USSOCOM. The position is located in Coronado, CA and requires DoD TS/SCI clearance with IAT II certification.

The role includes desktop/laptop setup, mobile device support, software upgrades, hardware maintenance, inventory and vendor coordination, and potential non-standard hours to meet mission needs.

Qualifications

• BS + 2 years of experience OR HS with 6 years of experience OR AA with 4 yrs of experience.
• DoD TS/SCI clearance is required.
• DoD 8570.01-M IAT II certification required.

Responsibilities

• Troubleshooting and proactively resolving technical issues.
• Responding to requests for technical support.
• Providing technical problem solving for customer support of database.
• Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers.
• Installing and configuring application and operating system software and upgrades.
• Troubleshooting and repairing hardware and network connectivity issues.
• Removing old equipment and performing data migration to new machines.
• Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades.
• Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
• Analyzing and making recommendations for hardware and software standardization.
• Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission.

Skills

DoD TS/SCI clearance

DoD 8570.01-M IAT II certification

General system/network experience

Help desk supervision experience

Education

BS + 2 years OR HS with 6 years OR AA with 4 years experience

Tools

PC Technician duties

Job description

Peraton is hiring PC Technicians to support SITEC-3 Enterprise Operations and Maintenance for USSOCOM. The position is located in Coronado, CA and requires DoD TS/SCI clearance with IAT II certification.

The role includes desktop/laptop setup, mobile device support, software upgrades, hardware maintenance, inventory and vendor coordination, and potential non-standard hours to meet mission needs.