Special Operations IT Technician – Field & Desk Support

Peraton

Bullhead City (AZ)

On-site

USD 51,000 - 82,000

Full time

14 days+

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Job summary

Peraton seeks a PC Technician to support SITEC-3 Enterprise Operations and Maintenance at Davis-Monthan AFB, AZ. The role covers desktop/laptop PCs, peripherals, software upgrades, and network troubleshooting to keep field operations running 24x7x365.

Qualified candidates will have DoD TS/SCI clearance, DoD 8570 IAT II certification, and strong customer-service skills. Target salary range $51k-$82k with benefits and opportunities for overtime and bonuses.

Qualifications

Active DoD TS/SCI clearance.
DoD 8570 IAT II Certification.
Minimum education aligned with provided thresholds and related experience.
Strong written and verbal communication with a positive customer service attitude.

Responsibilities

Troubleshooting and proactively resolving technical issues.
Responding to requests for technical support.
Providing recommendations for technical support.
Providing technical problem solving for customer support of database.
Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers.
Installing and configuring application and operating system software and upgrades.
Troubleshooting and repairing hardware and network connectivity issues.
Removing old equipment and performing data migration to new machines.
Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades.
Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
Analyzing and making recommendations for hardware and software standardization.