DoD-Cleared IT Desktop Support Pro

Apex Systems; Norfolk (VA); On-site; USD 36,000 - 44,000; Full time

Job summary

Apex Systems in Norfolk, VA is seeking an IT Desktop Support Specialist for a long-term contract on onsite, Monday–Friday day shift. The role supports one of our government clients with hands-on laptop/desktop and software support, including Windows OS and Active Directory tasks.

The pay rate ranges from $26 to $32 per hour, with DoD clearance and Security+ CE required. Candidates should have 4–6 years of IT/desktop support experience and be eligible for a DoD security clearance.

Qualifications

• Must hold DoD-issued Secret security clearance.
• Active CompTIA Security+ CE certification.
• 4–6 years of IT/desktop support experience.

Responsibilities

• Provide hands‑on support for laptops, desktops, peripheral equipment, and software.
• Troubleshoot hardware, software, and basic Microsoft Outlook issues.
• Support Windows operating systems and Windows Server environments.
• Assist with Active Directory user accounts and permissions.
• Support basic networking, cabling, and office or workstation setups.
• Assist with testing and implementing IT solutions.
• Work independently with minimal direction and respond to end‑user issues promptly.

Skills

Security clearance DoD

CompTIA Security+ CE

Desktop support 4–6 yrs

Job description

Apex Systems in Norfolk, VA is seeking an IT Desktop Support Specialist for a long-term contract on onsite, Monday–Friday day shift. The role supports one of our government clients with hands-on laptop/desktop and software support, including Windows OS and Active Directory tasks.

The pay rate ranges from $26 to $32 per hour, with DoD clearance and Security+ CE required. Candidates should have 4–6 years of IT/desktop support experience and be eligible for a DoD security clearance.