IT Specialist Sr -Norfolk, VA

Apex Systems; Norfolk (VA); On-site; USD 36,000 - 44,000; Full time

Job summary

Apex Systems in Norfolk, VA is seeking an IT Desktop Support Specialist for a long-term contract on onsite, Monday–Friday day shift. The role supports one of our government clients with hands-on laptop/desktop and software support, including Windows OS and Active Directory tasks.

The pay rate ranges from $26 to $32 per hour, with DoD clearance and Security+ CE required. Candidates should have 4–6 years of IT/desktop support experience and be eligible for a DoD security clearance.

Qualifications

• Must hold DoD-issued Secret security clearance.
• Active CompTIA Security+ CE certification.
• 4–6 years of IT/desktop support experience.

Responsibilities

• Provide hands‑on support for laptops, desktops, peripheral equipment, and software.
• Troubleshoot hardware, software, and basic Microsoft Outlook issues.
• Support Windows operating systems and Windows Server environments.
• Assist with Active Directory user accounts and permissions.
• Support basic networking, cabling, and office or workstation setups.
• Assist with testing and implementing IT solutions.
• Work independently with minimal direction and respond to end‑user issues promptly.

Skills

Security clearance DoD

CompTIA Security+ CE

Desktop support 4–6 yrs

Job description

Job Description

Candidates must be U.S. citizens able to obtain and/or maintain a Department of Defense security clearance as a condition and continuation of employment.

IT Desktop Support Specialist

Apex Systems has an immediate opening for an IT Desktop Support Specialist in Norfolk, VA. This is a great long-term opportunity to grow your IT career while supporting one of our largest government clients. Please see below for additional details.

Job#: 3058174

Location

Norfolk, VA (Onsite)

Contract

Long-term contract

Schedule

Monday–Friday (Day Shift)

Pay Rate

$26–$32 per hour

Requirements

• DoD-issued Secret security clearance
• Active CompTIA Security+ CE certification
• 4 –6 years of IT or desktop support experience

Key Responsibilities

• Provide hands‑on support for laptops, desktops, peripheral equipment, and software
• Troubleshoot hardware, software, and basic Microsoft Outlook issues
• Support Windows operating systems and Windows Server environments
• Assist with Active Directory user accounts and permissions
• Support basic networking, cabling, and office or workstation setups
• Assist with testing and implementing IT solutions
• Work independently with minimal direction and respond to end‑user issues promptly

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Company Description

Everforth Apex is a world‑class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits Overview

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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