Document Tech I: Scan, Mail & Records Clerk

American Specialty Health, Inc.; San Diego (CA); Hybrid; USD 21,000 - 23,000; Full time

Job summary

American Specialty Health Incorporated is seeking a Document Tech I to join our Support Services team in San Diego. This on-site, full-time role provides technical and clerical support for the Document Management department, with a focus on accuracy and passing quality audits.

Responsibilities include sorting and scanning mail, preparing files for scanning, managing records, handling inter‑department mail, and ensuring confidentiality.

Qualifications

• High school diploma required.
• 1 year of experience in a clerical support role preferred.
• Record managing or scanning experience preferred.
• Experience with Word, Excel, and Outlook required.
• Some experience with Kofax/AnyDoc preferred.
• Types 35-40 WPM.
• Intermediate to expert 10 Key skills.
• Ability to pass written test.
• Ability to pass basic math test.

Responsibilities

• Provides clerical support to the Document Management center.
• Provides mail service to the organization and sorts mail.
• Opens mail and prepares Claims batches for scanning.
• Prepares files for scanning and validates documents.
• Tracks and records assigned work and meets productivity goals.
• Passes quality audits and skill assessments.
• Maintains confidentiality of sensitive information.
• Supports shredding of scanned documents.
• Manages inter-office mail and routing requests.
• Keeps mail area organized and secure.

Skills

Attention to detail

Clerical support experience

Typing 35–40 WPM

10-key

Organizational skills

Pass written test

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Kofax/AnyDoc

Job description

American Specialty Health Incorporated is seeking a Document Tech I to join our Support Services team in San Diego. This on-site, full-time role provides technical and clerical support for the Document Management department, with a focus on accuracy and passing quality audits.

Responsibilities include sorting and scanning mail, preparing files for scanning, managing records, handling inter‑department mail, and ensuring confidentiality.