Document Tech I: Scan, Mail & Records Support

American Specialty Health Incorporated; San Diego (CA); On-site; USD 21,000 - 24,000; Full time

Job summary

American Specialty Health Incorporated is seeking a Document Tech I to join our Support Services team. This role provides technical and clerical support for the Document Management department, ensuring accuracy and passing quality audits.

Responsibilities include sorting mail, scanning preparation, file handling, and general department support. The position is full-time and onsite, requiring attention to detail, proficiency in MS Word/Excel/Outlook, and the ability to work in a busy environment.

Qualifications

• High school diploma required.
• 1 year clerical support experience preferred.
• Record management or scanning experience preferred.
• Experience with MS Word, Excel, and Outlook required.
• Some experience with Kofax/AnyDoc preferred.
• Types 35-40 WPM.
• Intermediate to expert 10 Key skills.
• Ability to pass written test.
• Ability to pass basic math test.
• Ability to perform repetitive tasks sitting for 2 to 3 hours at a time.
• Ability to master new processes and complex computer applications.
• Experience with machinery or ability to learn small machine operations.
• Thrive in an environment with noise and interruptions.

Responsibilities

• Provides clerical support to the Document Management center.
• Sorts mail and provides mail service to the organization.
• Opens mail and prepares Claims batches for scanning.
• Prepares files and documents for scanning per defined processes.
• Assists with research and verification during scanning.
• Supports shredding of scanned documents.
• Processes file requests to authorized personnel.
• Meets productivity goals and passes quality audits.
• Maintains confidentiality of sensitive information.
• Covers front security desk and other department support.

Skills

Attention to detail

Typing 35–40 WPM

10-key data entry

MS Word/Excel/Outlook

Kofax/AnyDoc

Ability to pass tests

Pass basic math test

Repetitive tasks (2–3 hours)

Learn new processes and software

Machinery operation learning

Work under interruptions

Education

High school diploma

Tools

Kofax/AnyDoc

MS Office (Word/Excel/Outlook)

Job description

American Specialty Health Incorporated is seeking a Document Tech I to join our Support Services team. This role provides technical and clerical support for the Document Management department, ensuring accuracy and passing quality audits.

Responsibilities include sorting mail, scanning preparation, file handling, and general department support. The position is full-time and onsite, requiring attention to detail, proficiency in MS Word/Excel/Outlook, and the ability to work in a busy environment.