We are seeking a reliable and detail-oriented Document Scanning Specialist to support a high-volume document digitization project. This individual will be responsible for preparing physical documents for scanning, operating scanning equipment, performing basic quality checks, and ensuring documents are processed accurately and efficiently.
The ideal candidate is organized, comfortable performing repetitive hands-on work, and able to handle sensitive documents with care and confidentiality.
Key Responsibilities
- Prepare physical documents for scanning and digitization.
- Remove staples, paper clips, binder clips, sticky notes, and other fasteners from documents prior to scanning.
- Remove documents from binders, folders, envelopes, and other physical storage materials.
- Straighten, organize, and align documents to ensure they are scanner-ready.
- Identify and address folded, torn, damaged, or irregular-sized pages before scanning.
- Feed prepared documents into high-volume document scanners.
- Monitor scanning equipment throughout the scanning process and address basic issues such as paper jams, double feeds, or misaligned pages.
- Review scanned images to ensure documents are complete, legible, properly oriented, and captured in the correct order.
- Re-scan documents when images are missing, unclear, crooked, or otherwise do not meet quality standards.
- Maintain the correct sequence and organization of documents throughout the preparation and scanning process.
- Reassemble documents, folders, or binders after scanning when required.
- Follow established procedures for document naming, indexing, batching, and electronic file organization.
- Track completed batches and scanning volumes as required.
- Handle confidential or sensitive information in accordance with established security and document-handling procedures.
- Maintain a clean and organized scanning and document-preparation workspace.
- Meet established productivity and quality expectations for document processing.
- Escalate damaged documents, missing pages, scanning equipment issues, or other exceptions to the appropriate project lead.
Required Qualifications
- High school diploma or GED preferred.
- Previous experience with document scanning, records management, data entry, mailroom operations, administrative support, or document processing is preferred but not required.
- Comfortable working with high-volume scanners, printers, copiers, or similar office equipment.
- Strong attention to detail and ability to maintain document order and accuracy.
- Ability to perform repetitive tasks accurately for extended periods.
- Basic computer skills and familiarity with electronic files and folders.
- Ability to follow defined processes and quality-control procedures.
- Dependable, punctual, and able to work independently as well as part of a team.
- Ability to appropriately handle confidential and sensitive documentation.
Physical Requirements
- Ability to sit or stand for extended periods while preparing and scanning documents.
- Ability to perform repetitive hand movements associated with removing staples, organizing paper, and feeding documents into scanners.
- Ability to lift and move boxes of documents, binders, and files as required.
Preferred Experience
- High-volume document scanning or imaging projects.
- Records digitization or records management.
- Document indexing and electronic file management.
- Quality assurance/quality control of scanned documents.
- Experience working with confidential, legal, healthcare, government, financial, or other sensitive records.