Document Production Workflow Lead

RRD; Wheeling (WV); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Tuition assistance

Parental leave

Job summary

RRD is seeking a Document Production Workflow Coordinator to deliver high-quality document production in a fast-paced environment. You will assess documents with a technical eye, correct edits, and format conversions while maintaining speed and accuracy.

The role may include training team members and coordinating daily workflow across shifts and sites. Advanced software aptitude and strong communication are required to ensure client requests are fulfilled on time.

Qualifications

• Bachelor’s degree or equivalent, with years of experience able to substitute.
• Minimum of 3 years prior office experience, proofreading, word processing or document production experience.
• Advanced knowledge of Microsoft Office suite; able to troubleshoot applicable software.
• MS Office certification desired; strong document production experience.
• Attention to detail with focus on accuracy and quality in fast-paced work.

Responsibilities

• Intake work requests from the client; clarify instructions and negotiate deadlines.
• Prioritize and coordinate multiple projects across team per guidelines.
• Lead definitive resource for questions about document production, proofreading and QA.
• Identify and correct errors in complex documents to ensure quality.
• Check formatting and citations; ensure consistency with client standards.
• Train new and existing staff on processes and trends in document production.

Skills

Proofreading

Word processing

Document production

Attention to detail

Communication skills

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

MS Word

MS Excel

MS PowerPoint

Job description

RRD is seeking a Document Production Workflow Coordinator to deliver high-quality document production in a fast-paced environment. You will assess documents with a technical eye, correct edits, and format conversions while maintaining speed and accuracy.

The role may include training team members and coordinating daily workflow across shifts and sites. Advanced software aptitude and strong communication are required to ensure client requests are fulfilled on time.