Document Processing Lead

AppleOne Employment Services; Phoenix (AZ); On-site; USD 44,000 - 52,000; Full time

Job summary

AppleOne Employment Services in Phoenix, AZ seeks a dependable Document Processing Lead for a temp-to-perm opportunity. You will oversee daily scanning operations, manage a small team, and ensure accurate records handling in a fast-paced office services environment.

This role emphasizes leadership, reliability, and clear communication, with a Monday–Friday schedule from 7:00 AM to 4:00 PM and duties spanning from document preparation to supplies management.

Qualifications

• Lead daily document scanning and records processing operations.
• Prioritize workloads and manage daily production deadlines.
• Supervise a team of up to 6 direct reports.
• Operate scanners and standard office technology.
• High school diploma or GED required; 1–2 years related experience.

Responsibilities

• Prepare, organize, scan, and process documents accurately and efficiently.
• Oversee daily scanning operations and ensure files are completed on time.
• Lead and support a team of up to 6 employees.
• Provide professional customer service and communicate with internal and external contacts.
• Order, track, and maintain office and scanning supplies.
• Operate scanners, computers, and office equipment.

Skills

Team leadership

Document processing

Time management

Customer service

Communication

Problem-solving

Attention to detail

Education

High school diploma or GED

Tools

Scanners

Office equipment

Job description

Job Summary

We are seeking a dependable and organized Document Processing Lead for a temp-to-perm opportunity in Phoenix, AZ. This role is ideal for someone with document processing, scanning, records management, copy center, or reprographics experience who is ready to take on team leadership responsibilities in a fast-paced office services environment.

As the Document Processing Lead, you will oversee daily scanning operations, support accurate records handling, coordinate workloads, and lead a small team of up to 6 employees. This opportunity offers a steady Monday through Friday schedule, hands-on leadership experience, and the chance to build a long-term career path in administrative operations. You will be part of a team-oriented workplace that values reliability, professionalism, customer service, and clear communication.

Key Responsibilities

• Prepare, organize, scan, and process documents accurately and efficiently.
• Oversee daily scanning operations and ensure files are completed correctly and on time.
• Lead, guide, and support a team of up to 6 employees while prioritizing daily workloads.
• Provide professional customer service and communicate effectively with internal and external contacts.
• Order, track, and maintain office and scanning supplies to support daily operations.
• Operate scanners, computers, office equipment, and other technical equipment as needed.

Compensation and Benefits

• Pay rate: $21.56 per hour.
• Schedule: Monday to Friday, 7:00 AM to 4:00 PM.
• Job type: Contract/Temporary, temp-to-perm opportunity.
• Location: Phoenix, AZ.

Required Qualifications and Skills

• Lead daily document scanning and records processing operations.
• Prioritize workloads, organize daily production, and ensure processing deadlines are met.
• Supervise and support a team of up to 6 direct reports.
• Operate scanning equipment, computers, and general office technology.
• High school diploma or GED required.
• 1 to 2 years of related experience, or equivalent experience.
• Strong computer skills and ability to operate scanners, office equipment, and technical equipment.
• Strong leadership, communication, organization, and problem-solving skills.
• Dependable, assertive, and comfortable providing direction to a team.
• Strong customer service skills and ability to interact professionally with customers.
• Ability to stand, walk, bend, reach, and perform physical tasks as needed.
• Ability to lift and move items up to 50 to 55 lbs. and occasionally push or pull equipment on wheels.

Preferred Qualifications

• Previous copy, scanning, reprographics, records management, or document-processing experience preferred.
• Prior experience leading a small team in an administrative, production, mailroom, or office services environment preferred.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.