Document Control Specialist — ISO 9001 & Workflow Expert

Jobtailor; Sacramento (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Jobtailor in Sacramento, CA is seeking a skilled Document Control Specialist to establish and maintain document control systems, ensuring accurate metadata, revision tracking, and regulatory compliance across large-scale public works projects.

You will configure the document control platform, manage workflows, train users, and generate dashboards to monitor submittal turnaround times, in a role requiring collaboration with contractors and internal teams.

Qualifications

• Bachelor’s degree or equivalent experience; strong organizational and communication skills.
• Proven ability to manage document workflows and metadata.
• Experience with SharePoint and Microsoft Office required.
• Familiarity with ISO 9001:2015 standards preferred.
• Detail-oriented, proactive, and capable of managing multiple concurrent workstreams.

Responsibilities

• Establish and maintain document control systems and workflows for submissions, approvals, and distribution.
• Assist with setup and configuration of the Document Control System, including metadata and permissions.
• Receive, log, and verify metadata for incoming documents from contractors and internal teams.
• Maintain version control, master copies, and naming conventions across projects.
• Collaborate with stakeholders to ensure timely submission and retrieval of documentation.
• Ensure compliance with ISO 9001, QA/QC and regulatory requirements.
• Archive documents and support audits or handovers at project completion.
• Provide training and user support on document control processes.
• Generate status reports and dashboards to monitor submittal turnaround times.
• Support policy/templates/tools development and corrective actions for data quality gaps.
• Assist with ISO 9001 certification activities and regulatory responses.
• Monitor retention schedules and respond to FOIA/public records requests.
• Maintain relationships with client staff, consultants, contractors, and the public.
• Perform periodic audits for metadata accuracy and version control.

Skills

Organizational skills

Analytical skills

Written communication

Verbal communication

Detail-oriented

Workflow coordination

Education

Bachelor’s degree in Business Administration, Information Management, Public Administration, or related field; or equivalent experience

Tools

SharePoint

Microsoft Office

Adobe Acrobat

Jira

Confluence

Microsoft Visio

Job description

Jobtailor in Sacramento, CA is seeking a skilled Document Control Specialist to establish and maintain document control systems, ensuring accurate metadata, revision tracking, and regulatory compliance across large-scale public works projects.

You will configure the document control platform, manage workflows, train users, and generate dashboards to monitor submittal turnaround times, in a role requiring collaboration with contractors and internal teams.