Document Control Lead: Compliance & Projects

MBTA; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

The MBTA in Boston seeks a Document Control Manager to implement and improve document control processes across projects and departments. The role ensures compliance with standards, maintains records, and supports continuous improvement within the Document Control workstream, collaborating with project teams and leadership.

You will supervise up to three staff, manage budgets and schedules, and ensure secure handling of documents using OpenText Documentum and eBuilder.

Qualifications

• Bachelor’s degree from an accredited institution in Business Administration, Engineering, Information Technology, Computer Science or a related field.
• Five (5) years of professional experience in business administration, library management, document management, information technology, training management or related field.
• One (1) year of managerial, supervisory, and/or leadership experience.
• Experience with written reports, budgets, and time estimates for upper management, and stakeholders.
• Familiarity with government or corporate records, metadata, and controlled vocabularies.

Responsibilities

• Perform document and record control operations according to established policies, processes, and procedures to ensure compliance with regulatory and Authority requirements.
• Lead the planning and delivery of assigned Document Control projects and deliverables, with responsibility for schedule, quality, risk, and overall performance.
• Monitor project progress, resolve issues and dependencies, and elevate risks that may affect successful delivery.
• Prepare correspondence, reports, charts, and presentations utilizing Microsoft Word, Excel, Project and PowerPoint, or similar software as required.
• Contribute to process improvements within the Document Control workstream by providing feedback on project-level practices.

Skills

Document management

Project management

Leadership

Communication

Microsoft Office

Education

Bachelor’s degree in Business Administration, Engineering, IT, CS or related

Tools

OpenText Documentum

eBuilder

Job description

The MBTA in Boston seeks a Document Control Manager to implement and improve document control processes across projects and departments. The role ensures compliance with standards, maintains records, and supports continuous improvement within the Document Control workstream, collaborating with project teams and leadership.

You will supervise up to three staff, manage budgets and schedules, and ensure secure handling of documents using OpenText Documentum and eBuilder.