Document Control Clerk

InfoSend Inc.; Anaheim, Northern (CA, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) match

Job summary

InfoSend Inc. in Anaheim, CA is seeking a Document Control Clerk to join our Production team. You'll assemble customer mailings, verify accuracy, and prep completed work for timely delivery to ensure projects are completed accurately and on time.

No prior document control experience? That's okay. We're happy to train someone who is dependable, ready to learn, and takes pride in doing quality work.

Qualifications

• High attention to detail and commitment to quality.
• Strong organizational skills with the ability to manage multiple tasks.
• Self-motivated with a dependable work ethic.
• Ability to work independently and as part of a team.
• Strong communication and problem-solving skills.
• Basic computer skills, including Microsoft Word and Excel.
• Ability to lift up to 30 pounds and move carts throughout the workday.

Responsibilities

• Assemble and prepare customer mailings by matching documents, envelopes, and inserts.
• Verify document accuracy and ensure each mailing is complete before processing.
• Scan completed mail pieces and production documentation to maintain accurate tracking.
• Organize completed work for mailing and distribution.
• Separate and organize specialty mail pieces for processing.
• Identify and report quality concerns to ensure the highest level of accuracy.
• Collaborate with Client Services, Print, Mail, and Production teams to resolve issues and meet customer expectations.
• Assist with quality audits and special projects as assigned.
• Maintain a clean, organized, and safe work area.
• Provide occasional front office support, including answering phones and greeting visitors when needed.

Skills

Attention to detail

Organizational skills

Self-motivated

Teamwork

Communication

Microsoft Word

Microsoft Excel

Physical lifting

Tools

Microsoft Word

Microsoft Excel

Job description

Document Control Clerk

Location: Anaheim, CA
Schedule: Monday–Friday, 12:30pm – 9:00pm
Pay: $17.00 - $19.00 per hour + Quarterly Bonus Opportunities

About InfoSend

For 30 years, InfoSend has helped organizations across the country communicate with the people they serve. We provide print, mail, and digital communication services that help our clients deliver important documents such as bills, statements, and other essential communications.

We are proud to offer a stable, team-focused workplace where employees can learn, contribute, and build long-term careers. We value teamwork, reliability, new ideas, and people who take pride in doing great work. As we continue to grow, we are looking for people who want to grow with us.

The Role

We're looking for a Document Control Clerk to join our Production team. You'll assemble customer mailings, verify accuracy, and prepare completed work for timely delivery to make sure projects are completed accurately and on time.

New to the industry? That's okay. We're happy to train someone who is dependable, ready to learn, and takes pride in doing quality work.

What You'll Do

• Assemble and prepare customer mailings by matching documents, envelopes, and inserts
• Verify document accuracy and ensure each mailing is complete before processing
• Scan completed mail pieces and production documentation to maintain accurate tracking
• Organize completed work for mailing and distribution
• Separate and organize specialty mail pieces for processing
• Identify and report quality concerns to ensure the highest level of accuracy
• Collaborate with Client Services, Print, Mail, and Production teams to resolve issues and meet customer expectations
• Assist with quality audits and special projects as assigned
• Maintain a clean, organized, and safe work area
• Provide occasional front office support, including answering phones and greeting visitors when needed

What You Bring

• High attention to detail and commitment to quality
• Strong organizational skills with the ability to manage multiple tasks
• Self-motivated with a dependable work ethic
• Ability to work independently and as part of a team
• Strong communication and problem-solving skills
• Basic computer skills, including Microsoft Word and Excel
• Ability to lift up to 30 pounds and move carts throughout the workday

No previous document control, mailroom, or production experience?

What We Offer

• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid Time Off (PTO), sick time, and paid holidays
• Quarterly bonus opportunities
• Employee Assistance Program
• Casual work environment
• Training, cross-training, and opportunities for growth

Bring your reliability and willingness to learn. We'll help you build the skills.