Dock Operations Supervisor – Safe, Efficient Freight

Old Dominion Freight Line, Inc.; White Pine (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401k retirement plan

Tuition reimbursement

Training and growth opportunities

Vision and dental

Job summary

Old Dominion Freight Line, Inc. is seeking a Dock Supervisor to oversee daily operations, ensure safety, and drive efficiency across our freight network.

You will lead teams, utilize OD’s technology systems, and maintain high standards of service and compliance in a fast-paced service center. The role requires a hands-on leader with experience in transportation operations, DOT knowledge, and strong communication skills, plus the ability to manage schedules and coach staff.

Qualifications

• High School Degree or equivalent.
• Some college preferred.
• Bachelor’s degree preferred.
• 2 years working operations experience preferably in the transportation industry.
• Supervisory experience preferred.
• Working knowledge of AS400, Microsoft Office, DYMS and BLU systems.
• Knowledge of general DOT regulations.
• Good verbal and written communication skills.

Responsibilities

• Monitor and evaluate the safety of each employee on a daily basis.
• Monitor and evaluate the safe and efficient loading and unloading process of freight throughout the shift.
• Monitors, evaluates, and teaches employees safe lifting techniques as well as uses safe lifting as needed throughout the day.
• Monitor and maintain housekeeping within the shift to ensure safety and productivity.
• Manages, assigns and supervises dock employees in the area to ensure proper utilization of employees, equipment, loading and unloading while meeting OD and customer expectations.
• Manages all dock work schedules and time off requests.
• Closely works with the Operations Manager/Assistant SVC Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives.
• Provide analyses, suggestions and ideas for the improvement of operations within the shift, department and facility.
• Provide positive and constructive feedback to employees on a continual basis regarding ROI, MPH, Stops per hour, return shipments, missed shipments, delivery/pick up errors, and overall productivity, etc.
• Conduct daily inspections to ensure compliance with local state, federal, .federal safety regulations, as well as OSHA compliance, and DOT compliance.
• Ensure Compliance with local state, federal, federal safety regulations, as well as OSHA compliance, and DOT regulations.
• Ensures that 100% of trailers are loaded correctly to ensure safe transport of freight.
• Inspects trailers throughout the day for cleanliness and to ensure correct loading/unloading techniques are being used.
• Operates AS400 system, BLU system, DYMS and any other computer/internal freight monitoring systems used within the company to monitor freight movement.
• Complete forklift job training knowledge and uses a forklift as necessary within the service center.
• Conducts daily shift meetings.
• Make quick and informed decisions based on the volume levels and communicates schedule to affected employees.
• Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists.
• Comprehends and ensures compliance with company and government regulations.
• Works assigned shift/s as needed, must be available to work depending upon customer pick-up and delivery scheduled.

Skills

Supervisory experience

Communication skills

DOT regulations knowledge

Safety awareness

Education

High School Degree or equivalent

Some college

Bachelor’s degree

Tools

AS400

Microsoft Office

DYMS

BLU systems

Job description

Old Dominion Freight Line, Inc. is seeking a Dock Supervisor to oversee daily operations, ensure safety, and drive efficiency across our freight network.

You will lead teams, utilize OD’s technology systems, and maintain high standards of service and compliance in a fast-paced service center. The role requires a hands-on leader with experience in transportation operations, DOT knowledge, and strong communication skills, plus the ability to manage schedules and coach staff.