Dock Supervisor

Old Dominion Freight Line, Inc.; Irving (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Great Health Benefits including a Zero

Vision & Dental

Short Term & Long Term Disability

Flex Spending Accounts

401k Retirement plan with company matс

Life Insurance

Wellness Program

Tuition Reimbursement for Drivers and 

Training and growth opportunities to 

Job summary

Old Dominion Freight Line, Inc. is seeking a Dock Supervisor to oversee daily operations in our service center. You will manage shifts, ensure safety, and drive efficiency while maintaining high-quality service for customers.

The role requires monitoring dock staffing, evaluating performance, and coordinating with the Operations Manager to meet business objectives. OD emphasizes a family culture with long-standing industry standards and growth opportunities.

Qualifications

• High School degree or equivalent; some college preferred.
• Supervisory experience preferred; operations experience in transportation.
• Knowledge of AS400, Microsoft Office, DYMS and BLU systems.

Responsibilities

• Monitor and evaluate the safety of each employee on a daily basis.
• Monitor and evaluate the safe and efficient loading and unloading process of freight throughout the shift.
• Manages dock work schedules and time off requests.
• Supervises dock employees to ensure proper utilization of staff and equipment.
• Ensure compliance with local, state, federal safety regulations, OSHA, and DOT.

Skills

Verbal communication

Written communication

Supervisory experience

Team leadership

Education

High School Diploma or equivalent

Some college

Bachelor's degree

Tools

AS400

Microsoft Office

DYMS

BLU systems

Job description

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD. The Dock Supervisor plays a key role in overseeing daily operations, ensuring safety, and driving efficiency within Old Dominion’s freight network. This position involves managing teams, utilizing innovative technology, and maintaining operational excellence in a company that has set industry standards since 1934. With a focus on growth, collaboration, and performance, this role is essential to the success of freight operations. Old Dominion Freight Line is currently recruiting for a Dock Supervisor to join our OD Family Culture. This Supervisor role will successfully manage a shift or section in a service center while maintaining the department/shift and service center standards for safety, quality, efficiency, cost, service and delivery, training and development and housekeeping. The supervisor must complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM’s) and exception forms. Constantly uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with associates, customers and team members verbally and through other computer operating systems.

Responsibilities

• Monitor and evaluate the safety of each employee on a daily basis
• Monitor and evaluate the safe and efficient loading and unloading process of freight throughout the shift
• Monitors, evaluates, and teaches employees safe lifting techniques as well as uses safe lifting as needed throughout the day
• Monitor and maintain housekeeping within the shift to ensure safety and productivity
• Manages, assigns and supervises dock employees in the area to ensure proper utilization of employees, equipment, loading and unloading while meeting OD and customer expectations
• Manages all dock work schedules and time off requests
• Closely works with the Operations Manager/Assistant SVC Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives
• Provide analyses, suggestions and ideas for the improvement of operations within the shift, department and facility
• Provide positive and constructive feedback to employees on a continual basis regarding ROI, MPH, Stops per hour, return shipments, missed shipments, delivery/pick up errors, and overall productivity, etc. This also includes handling disciplinary actions needed at the discretion of the supervisor
• Conduct daily inspections to ensure compliance with local state, federal, .federal safety regulations, as well as OSHA compliance, and DOT compliance
• Ensure Compliance with local state, federal, federal safety regulations, as well as OSHA compliance, and DOT regulations
• Ensures that 100% of trailers are loaded correctly to ensure safe transport of freight
• Inspects trailers throughout the day for cleanliness and to ensure correct loading/unloading techniques are being used
• Operates AS400 system, BLU system, DYMS and any other computer/internal freight monitoring systems used within the company to monitor freight movement
• Complete forklift job training knowledge and uses a forklift as necessary within the service center
• Conducts daily shift meetings
• Make quick and informed decisions based on the volume levels and communicates schedule to affected employees
• Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists
• Comprehends and ensures compliance with company and government regulations
• Works assigned shift/s as needed, must be available to work depending upon customer pick-up and delivery scheduled

Qualifications

• High School Degree or equivalent. Some college preferred. Bachelor’s degree preferred 2 years working operations experience preferably in the transportation industry Supervisory experience preferred Working knowledge of AS400, Microsoft Office, DYMS and BLU systems Knowledge of general DOT regulations Good verbal and written communication skills

Working Days

Working Days: Monday,Tuesday,Wednesday,Thursday,Friday, Working Shift: Morning Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Benefits

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career

Equal Opportunity Statement

Old Dominion Freight Line, Inc. is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Company Culture

Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you’ve come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We’ve grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.