Dock Operations Supervisor: Lead a Safe, On-Time Team

Lanter Delivery Systems, LLC; Portland (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

Lanter Delivery Systems, LLC in Portland, Oregon is seeking a Dock Supervisor to lead a team of Dock Associates during a 12:00 p.m. to 9:30 p.m. shift, ensuring safe and efficient loading and unloading to support on-time deliveries.

You will coach and develop staff, enforce safety standards, coordinate with customers and internal teams, and monitor operations reporting. Some weekend hours and up to 15% travel may be required.

Qualifications

• Strong leadership, customer service, communication, and interpersonal skills.
• Strong organizational, time management, and attention to detail.
• Ability to coach employees, resolve conflict, and make sound decisions in a fast-paced environment.
• Safety-focused with a cost- and quality-driven mindset.
• Ability to follow operational, safety, security, and customer-specific procedures.
• Ability to complete required reports and documentation accurately and timely.

Responsibilities

• Lead and oversee Dock Associates, ensuring compliance with company policies, safety standards, and customer requirements.
• Coach, train, and develop team members, addressing performance concerns and documenting interactions as needed.
• Support hiring and onboarding efforts to maintain a productive and engaged team.
• Manage daily dock operations to ensure freight is loaded, unloaded, staged, and handled safely and efficiently.
• Partner with customers and internal teams to resolve issues and support on-time, error-free service.
• Monitor safety, security, and compliance, addressing unsafe practices and conducting routine inspections.
• Assist with loading and unloading freight as operational needs require.
• Resolve team member and customer concerns, escalating significant issues to the Operations Manager as appropriate.
• Complete required operational reporting and support continuous improvement efforts.
• Protect company assets and confidential information in accordance with company policies and procedures.

Skills

Leadership

Customer service

Communication

Time management

Attention to detail

Decision making

Safety-focused

Job description

Lanter Delivery Systems, LLC in Portland, Oregon is seeking a Dock Supervisor to lead a team of Dock Associates during a 12:00 p.m. to 9:30 p.m. shift, ensuring safe and efficient loading and unloading to support on-time deliveries.

You will coach and develop staff, enforce safety standards, coordinate with customers and internal teams, and monitor operations reporting. Some weekend hours and up to 15% travel may be required.