Docebo LMS Admin & Integrations Lead

Rishi Writes; Foster City (CA); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Rishi Writes in Foster City, CA is seeking an experienced Docebo administrator to manage a large enterprise LMS and support integrations to manufacturing and quality systems. The role is onsite with roughly 50/50 focus on platform operations and integrations, joining an existing programme rather than a greenfield build.

You will own day-to-day admin, enrolment logic, and reporting, while also troubleshooting end-to-end Docebo integrations, APIs, and data mappings.

Formación

• 5+ years of hands-on Docebo administration in a production enterprise tenant.
• Proven integration experience across REST APIs, field mapping and cross-system troubleshooting.
• Strong data skills with SQL or equivalent to reconcile populations between systems.
• Experience administering Docebo at scale with thousands of users, including enrolment and certification management.
• SSO/SAML and user provisioning troubleshooting in an enterprise identity environment.
• Reporting and analytics within Docebo and feeding LMS data to external data warehouses.
• Regulatory auditability, retention, and compliance with auditable training records.
• Clear written communication for non-technical stakeholders.
• Availability to work onsite in Foster City, CA.

Responsabilidades

• Own day-to-day administration of the Docebo tenant: users, branches, groups, enrolment rules, courses, learning plans, certifications and catalogues.
• Configure automatic enrolment and assignment logic to reach the right people.
• Triage and resolve platform support requests from multiple teams, including access provisioning.
• Build and maintain reports and dashboards for training completion and compliance.
• Manage SSO and provisioning with IAM team; diagnose authentication issues.
• Maintain certification / recertification configurations.
• Coordinate with integration engineers on inbound/outbound Docebo integrations.
• Diagnose end-to-end integration failures and route to the right owner.
• Work with Docebo APIs for data and build extracts/automations.
• Define field mappings and document data flow as system of record.
• Support Docebo analytics implementation and data reconciliation.
• Set up monitoring and alerting for integration failures.
• Contribute requirements and test cases for integrations with quality-management and manufacturing systems.
• Keep organisational structure aligned to upstream truth.

Conocimientos

Docebo administration

Integration experience

Data analysis / SQL

LMS administration at scale

SSO/SAML provisioning

Reporting & analytics in Docebo

Compliance & auditability

Written communication

Onsite availability

Descripción del empleo

Rishi Writes in Foster City, CA is seeking an experienced Docebo administrator to manage a large enterprise LMS and support integrations to manufacturing and quality systems. The role is onsite with roughly 50/50 focus on platform operations and integrations, joining an existing programme rather than a greenfield build.

You will own day-to-day admin, enrolment logic, and reporting, while also troubleshooting end-to-end Docebo integrations, APIs, and data mappings.