DME Service Coordinator for Patient Care & Inventory

Fairview Health Services; Edina (MN); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Fairview Health Services in Edina, MN is seeking a full-time DME Service Coordinator to support the Durable Medical Equipment service delivery on the FHME team and ensure an exceptional customer experience.

Full-time position located at Fairview Southdale (Edina) with a 2–4 week in-person training at St. Paul, MN. Schedule: Mon-Fri, 8a–4:30p; requires an Associate Degree in Healthcare, 1 year clinic experience, and BLS certification.

Qualifications

• Associate Degree in Healthcare or equivalent work experience.
• 1 year working in clinic setting.
• Must have BLS certification endorsed by American Heart Association or American Red Cross (required two months of hire date).

Responsabilités

• Develops and coordinates care protocols and DME set-ups for Home Medical Equipment patients.
• Develops, implements, and manages inventory control process with vendors and FV support services to ensure care plans are executed appropriately.
• Maintains and tracks inventory.
• Ensures inventory costs are in line with departmental budget.
• Ensures patient care needs are served in a timely manner.
• Effectively set-up equipment and deliver patient education.
• Educate patients on product information, use, and maintenance processes.
• Configure DME equipment and fit for appropriate accessories.
• Coordinates equipment data management and analysis.
• Develops and implements processes to support patient care in alignment with DME compliance data.
• Collaborates with care team to ensure care plans are supported with timely and accurate information.
• Provides timely and accurate compliance information to providers.
• Facilitates effective claim processing with DME aspects of care plan.
• Proactively contact patients to ensure exceptional service and equipment compliance.
• Supports patient insurance and/or financial securing processes as appropriate.
• Enable accurate claim process by aligning billing processes with insurance requirements.
• Performs other duties as assigned.
• Partner and/or leader in quality improvement initiatives and community education events.
• Serves as technical expert in developing new services.
• Supports operational service needs to ensure care delivery.
• Ability to train additional staff for coverage when needed.

Formation

Associate Degree in Healthcare or equivalent work experience

Description du poste

Fairview Health Services in Edina, MN is seeking a full-time DME Service Coordinator to support the Durable Medical Equipment service delivery on the FHME team and ensure an exceptional customer experience.

Full-time position located at Fairview Southdale (Edina) with a 2–4 week in-person training at St. Paul, MN. Schedule: Mon-Fri, 8a–4:30p; requires an Associate Degree in Healthcare, 1 year clinic experience, and BLS certification.