DME Intake & Patient Care Coordinator

10000 Sanford; Bemidji (MN); On-site; USD 45,847,000 - 73,068,000; Full time

Job summary

Sanford Health Equip in Bemidji, MN seeks an intake coordinator to manage DME orders. You will handle inquiries by phone, fax, and email, gather required documentation, and enter data into the Equip system to ensure timely setup and delivery of equipment.

The role requires basic medical knowledge, attention to detail, and ability to work with billing guidelines for Medicare, Medicaid, and other payers. On-site work, 40 hours/week, with a salary range of $16.00–$25.50 per hour.

Qualifications

• High school diploma or equivalent.
• Strong knowledge of computer functions and basic Microsoft Office applications.
• Detail oriented, excellent documentation skills, and ability to follow through to the end.
• Basic knowledge of the medical field, with prior experience in home medical equipment helpful.

Responsibilities

• Receive inquires and orders by telephone, fax, and email.
• Gather all necessary documentation to meet payer requirements and compliance guidelines.
• Process patient information to support timely setup of DME products and services.
• Communicate with Equip clinical staff and referral sources regarding documentation deficiencies.
• Enter new patient accounts and accurate demographics into the Equip system.
• Maintain knowledge of billing guidelines for Medicare, Medicaid and other payers.
• May assist with setting up patient appointments and follow-up calls.
• Complete tasks with minimum supervision, exercising independent judgment.

Skills

Customer service

Communication

Data entry

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Sanford Health Equip in Bemidji, MN seeks an intake coordinator to manage DME orders. You will handle inquiries by phone, fax, and email, gather required documentation, and enter data into the Equip system to ensure timely setup and delivery of equipment.

The role requires basic medical knowledge, attention to detail, and ability to work with billing guidelines for Medicare, Medicaid, and other payers. On-site work, 40 hours/week, with a salary range of $16.00–$25.50 per hour.