DME & Home Care Coordinator

Premier Health Partners; Kentucky; On-site; USD 38,000 - 54,000; Full time

Job summary

Premier Health Partners is seeking a DME Coordinator for Fidelity Health Care to identify and arrange home care services including Durable Medical Equipment. You will communicate coverage details to patients and educate hospitals, physicians, and staff about Fidelity Health Care programs.

The role requires 1–3 years of related experience, strong written and spoken communication, and the ability to handle sensitive situations while assisting in liaison and care management activities.

Qualifications

• Minimum Level of Education Required: High School completion / GED
• Minimum Level of Experience: 1 - 3 years of job-related experience
• Preferred: One year experience in clinical/ medical setting. Home health experience preferred.
• Strong oral and writing communication skills
• Working knowledge of medical terminology
• Excellent customer service
• The incumbent should be willing and able to actively engage physicians and staff in educational opportunities regarding Fidelity Health Care and its programs and services.
• Strong organizational skills and time management skills
• Possesses ability to work in uncomfortable and confrontational situations
• Must be able to bend, stoop, lift and carry up to ten lbs.
• Must be able to endure repetitive walking throughout the hospital facility.

Responsibilities

• The DME Coordinator is responsible for identifying and coordinating services for home care including durable medical equipment.
• The DME Coordinator is responsible for the communication of new programs and home care services to hospitals, physicians, staff and patients.
• The DME Coordinator is responsible for the communication of coverage and benefit information to patients.
• Ensures services are arranged for patients requiring home care services, durable medical equipment.
• Actively educates hospital and physician staff in programs and services.
• Regularly problem solves and communicates opportunities for service enhancement to manager.
• Provide support to Liaison Department and Care Management department as needed.
• Support with non-clinical Liaison Department items.
• Active engagement with physicians and hospital staff in educational opportunities.

Skills

Self-directed

Results oriented

Professional appearance

Strong oral and writing communication

Medical terminology

Time management

Customer service

Motivated

Education

High School diploma / GED

Tools

EPIC

Job description

Premier Health Partners is seeking a DME Coordinator for Fidelity Health Care to identify and arrange home care services including Durable Medical Equipment. You will communicate coverage details to patients and educate hospitals, physicians, and staff about Fidelity Health Care programs.

The role requires 1–3 years of related experience, strong written and spoken communication, and the ability to handle sensitive situations while assisting in liaison and care management activities.