DME Patient Support & Care Coordinator

Saint Francis Health System; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

All Saints Home Medical in Tulsa, OK is seeking a full-time DME Customer Service Representative to receive and process disposable supply orders, oxygen tank refill orders, and walk-in requests. You will assist with non-respiratory hospital discharges, verify insurance, determine authorization status, and coordinate delivery to patients’ homes.

The role requires a High School Diploma or GED, at least 1 year of related experience, and strong communication skills.

Qualifications

• Minimum 1 year related experience.
• DME and Healthcare related experience, preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Receives disposable supply orders and walk-in orders including oxygen tank refill orders.
• Assists with non-respiratory hospital discharges and scheduling.
• Verifies billing status and insurance information; determines authorization status.
• Schedules delivery of DME equipment to hospital or patient home.
• Communicates with patients and referral sources daily to support transitions of care.

Skills

Communication skills

Adaptability

Education

High School Diploma or GED

Tools

Microsoft 365

Brightree

Parachute

Epic

Job description

All Saints Home Medical in Tulsa, OK is seeking a full-time DME Customer Service Representative to receive and process disposable supply orders, oxygen tank refill orders, and walk-in requests. You will assist with non-respiratory hospital discharges, verify insurance, determine authorization status, and coordinate delivery to patients’ homes.

The role requires a High School Diploma or GED, at least 1 year of related experience, and strong communication skills.