DME Medical Office Coordinator — Compliance & Billing Support

United Energy Workers Healthcare; South Carolina; On-site; USD 26,000 - 29,000; Full time

Job summary

United Energy Workers Healthcare is seeking an Office Coordinator HME to serve as the administrative hub of a branch, coordinating between Nurse Navigator HME, Service Technician HME, and Branch Manager HME to ensure compliant documentation and timely patient equipment delivery.

The ideal candidate is highly organized, detail oriented, with experience in medical office administration, HIPAA practices, and basic billing support to help prevent claim delays.

Qualifications

• Minimum 2 years in a medical office, healthcare administration, or DME setting.
• Familiar with medical terminology, ICD-10 basics, and DME documentation standards.
• Proficient in learning DME software and standard spreadsheet tools.
• Able to maintain HIPAA-compliant records and multitask in a fast-paced environment.

Responsibilities

• Receive, review, and organize incoming patient documentation under Nurse Navigator HME guidance.
• Prepare delivery tickets, setup instructions, and patient compliance paperwork for Service Technician HME.
• Update tracking systems for delivery schedules, equipment pickups, and maintenance requests.
• Ensure return of completed, signed delivery documentation to the office.
• Review completed order files for documentation accuracy before billing.
• Assist in resolving basic billing denials or front-end documentation errors.
• Interact with patients and clinicians to address inquiries and support service delivery.

Skills

Data entry speed

Multitasking

Organizational skills

HIPAA awareness

Tools

DME software

Spreadsheet software

Job description

United Energy Workers Healthcare is seeking an Office Coordinator HME to serve as the administrative hub of a branch, coordinating between Nurse Navigator HME, Service Technician HME, and Branch Manager HME to ensure compliant documentation and timely patient equipment delivery.

The ideal candidate is highly organized, detail oriented, with experience in medical office administration, HIPAA practices, and basic billing support to help prevent claim delays.