DME Medical Office Coordinator - Admin & Compliance

United Energy Workers Healthcare; Aiken (SC); On-site; USD 26,000 - 29,000; Full time

Job summary

United Energy Workers Healthcare is seeking an Office Coordinator HME to serve as the administrative hub of a branch. You will handle patient documentation, billing prep, and coordination with Nurse Navigator HME and Service Technician HME teams.

The role requires 2+ years in medical administration, strong organizational skills, and the ability to maintain HIPAA-compliant records. On-site position with competitive pay in USD per hour.

Qualifications

• Minimum of 2 years in a medical office, healthcare administration, or DME environment.
• Familiarity with medical terminology, ICD-10 basics, and DME documentation standards.
• Proficiency to learn DME software and use standard spreadsheet software.
• Excellent data entry speed and accuracy.

Responsibilities

• Receive, review, and organize incoming documentation for patients under Nurse Navigator HME guidance.
• Prepare delivery tickets, setup instructions, and patient compliance paperwork for Service Technician HME.
• Update tracking systems for delivery schedules, equipment pickups, and maintenance requests.
• Ensure completion and return of signed delivery documentation to the office.
• Review completed order files for documentation accuracy before billing; assist with basic billing denials or front-end errors.
• Interact with patients to address inquiries, concerns, and complaints; escalate complex issues to appropriate personnel.
• Maintain HIPAA-compliant electronic and physical patient records.

Skills

Data entry

Organizational skills

Multitasking

DME software

Tools

Spreadsheet software

DME software

Job description

United Energy Workers Healthcare is seeking an Office Coordinator HME to serve as the administrative hub of a branch. You will handle patient documentation, billing prep, and coordination with Nurse Navigator HME and Service Technician HME teams.

The role requires 2+ years in medical administration, strong organizational skills, and the ability to maintain HIPAA-compliant records. On-site position with competitive pay in USD per hour.