DIY Auto Parts Pro & Service Specialist

Advance Stores Company Inc (500); United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to provide expert knowledge of automotive parts and store systems, assisting DIY customers in person and by phone. You will identify parts, troubleshoot, and support advanced service requests while delivering high standards of service and accuracy.

Responsibilities include performing battery installations, wiper services, inventory tasks, and contributing to meeting sales goals. Flexibility for varied shifts and strong teamwork are required.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• ASE certification preferred, but not required.
• Speak and write English; Spanish a plus.
• Ability to work days, evenings, and weekends as needed.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Skills

Parts lookup

Customer service

Automotive systems

Sales skills

Diagnostics testing

Inventory management

POS systems

ASE P2

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to provide expert knowledge of automotive parts and store systems, assisting DIY customers in person and by phone. You will identify parts, troubleshoot, and support advanced service requests while delivering high standards of service and accuracy.

Responsibilities include performing battery installations, wiper services, inventory tasks, and contributing to meeting sales goals. Flexibility for varied shifts and strong teamwork are required.