DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.; Statesville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY functions and part knowledge.

The role requires expert understanding of store systems, inventory, and automotive diagnoses, with a focus on high-quality customer service and sales excellence. Responsibilities include assisting customers in person and via phone, performing battery installations and other DIY services, and maintaining inventory accuracy.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability with customer transactions.
• ASE certification preferred, but not required.
• Valid driver’s license required.
• Bilingual English/Spanish a plus.
• Ability to read and interpret parts catalogs.

Responsibilities

• Facilitate selling experience for DIY customers and phone inquiries.
• Manage DIY services such as battery installation and wiper installs.
• Maintain store inventory, cycles, and back stock.
• Operate POS and parts lookup systems; ensure accuracy in transactions.
• Keep store clean and safe, assist in opening/closing tasks.

Skills

Parts knowledge

Customer service

Sales experience

POS systems

MS Excel

English proficiency

Spanish helpful

Education

ASE Certification

Driver's license

Tools

POS lookup systems

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY functions and part knowledge.

The role requires expert understanding of store systems, inventory, and automotive diagnoses, with a focus on high-quality customer service and sales excellence. Responsibilities include assisting customers in person and via phone, performing battery installations and other DIY services, and maintaining inventory accuracy.