DIY Auto Parts Pro & Service Specialist

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert product knowledge and exceptional service to DIY customers and professional installers.

This full-time role requires strong automotive parts familiarity, store systems proficiency, and a friendly sales approach. You will handle advanced part lookups, inventory management, battery testing, wiper installs, and other DIY services while maintaining safety and store standards.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in customer transactions.
• ASE certification preferred, but not required.
• Valid driver's license is required.
• Ability to read and interpret parts catalogs and manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities including opening/closing duties.

Skills

Automotive parts knowledge

Customer service

Sales skills

Microsoft Word/Excel

Inventory systems

Parts lookup and sourcing

Communication

Diagnostic equipment operation

Education

ASE Certification (preferred)

Tools

POS systems

Parts lookup systems

Inventory management software

Diagnostic equipment

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert product knowledge and exceptional service to DIY customers and professional installers.

This full-time role requires strong automotive parts familiarity, store systems proficiency, and a friendly sales approach. You will handle advanced part lookups, inventory management, battery testing, wiper installs, and other DIY services while maintaining safety and store standards.