DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.; United States; On-site; USD 40,000 - 65,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert knowledge of store systems, parts and automotive diagnostics. The role emphasizes achieving sales goals, delivering high-quality customer service, and performing DIY services such as battery testing and wiper installs.

You will identify parts, stock inventory, and assist customers both in-store and by phone. Responsibilities include operating the POS and parts lookup tools, following safety procedures,

Qualifications

• 3–5 years of automotive parts experience and proven sales ability.
• ASE certification preferred but not required.
• Ability to read parts catalogs and instruction manuals.
• Proficient with store inventory and POS systems.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock
• Store cleanliness including floors, bathrooms, parking lot
• Provide DIY services including battery installation, testing, wiper installs

Skills

Automotive parts knowledge

Customer service

Sales skills

Inventory management

Parts lookup systems

Diagnostic testing equipment

Microsoft Word/Excel

Communication in English

Education

ASE Certification (preferred)

Tools

POS systems

Parts lookup systems

Inventory software

Diagnostic testing equipment

Microsoft Office (Word/Excel)

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert knowledge of store systems, parts and automotive diagnostics. The role emphasizes achieving sales goals, delivering high-quality customer service, and performing DIY services such as battery testing and wiper installs.

You will identify parts, stock inventory, and assist customers both in-store and by phone. Responsibilities include operating the POS and parts lookup tools, following safety procedures,