DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert knowledge of store systems, automotive parts, and DIY services to customers in-store and by phone.

The role includes achieving sales goals, performing battery installations and wiper installs, managing inventory, and upholding safety and store standards. Prior automotive parts experience and strong communication are essential; ASE certification or readiness is preferred.

Qualifications

• 3–5 years of prior automotive parts experience.
• Strong knowledge of automotive parts and troubleshooting.
• Ability to read safety rules and parts catalogs.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Skills

Customer service

Communication

Automotive systems knowledge

Parts lookup

Microsoft Excel

Teamwork

Education

ASE certification preferred

Tools

POS systems

Parts lookup systems

Inventory systems

Microsoft Word

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert knowledge of store systems, automotive parts, and DIY services to customers in-store and by phone.

The role includes achieving sales goals, performing battery installations and wiper installs, managing inventory, and upholding safety and store standards. Prior automotive parts experience and strong communication are essential; ASE certification or readiness is preferred.