DIY Auto Parts Pro & Service Specialist

Advance Stores Company Inc (500); United States; On-site; USD 28,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts knowledge and high level service to DIY customers. The role requires stock knowledge, advanced identification, and ability to source from multiple channels including special orders.

This full-time position emphasizes accuracy, safety, and superior customer care. Responsibilities include helping customers in-store and by phone, managing DIY services like battery installs and wiper replacements, and maintaining store

Qualifications

• 3-5 years in automotive parts or related retail environment.
• Strong knowledge of automotive systems and parts lookup.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities including opening/closing duties.

Skills

Parts lookup

Customer service

Inventory management

English communication

Education

ASE certification

Tools

POS systems

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts knowledge and high level service to DIY customers. The role requires stock knowledge, advanced identification, and ability to source from multiple channels including special orders.

This full-time position emphasizes accuracy, safety, and superior customer care. Responsibilities include helping customers in-store and by phone, managing DIY services like battery installs and wiper replacements, and maintaining store