DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.; United States; On-site; USD 34,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY sales in a full-time role.

The position emphasizes expert store systems knowledge, automotive parts knowledge, and high-quality customer service for DIY customers. The role includes responsibilities such as battery installation, testing, and various DIY services, with a focus on accurate parts lookup, safety, and inventory management.

Qualifications

• 3–5 years of prior automotive parts experience.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

GAS2 selling experience

Advanced parts lookup

Customer service

Communication

MS Excel

Inventory knowledge

Safety knowledge

English proficiency

Education

ASE certification (preferred)

Tools

POS systems

Parts lookup systems

MS Word

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY sales in a full-time role.

The position emphasizes expert store systems knowledge, automotive parts knowledge, and high-quality customer service for DIY customers. The role includes responsibilities such as battery installation, testing, and various DIY services, with a focus on accurate parts lookup, safety, and inventory management.