DIY Auto Parts Pro & Service Expert

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and store systems proficiency. This full-time role involves advanced identification, troubleshooting and sourcing from multiple channels, plus strong commitment to customer service.

Responsibilities include meeting sales goals, operating POS, handling inventory processes, and performing routine DIY services such as battery testing and wiper installs.

Qualifications

• Basic knowledge of automotive systems and diagnostics.
• Proficiency in English; Spanish a plus.
• Ability to read and interpret safety rules, manuals, and parts catalogs.
• Ability to write simple correspondence.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.
• Assist in store inventory processes (cycle counts, back stock).
• Operate POS and Parts lookup systems; source from multiple channels.

Skills

Sales experience

Parts lookup systems

Automotive knowledge

Customer service

Inventory knowledge

POS systems

Education

ASE certification

Valid driver’s license

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and store systems proficiency. This full-time role involves advanced identification, troubleshooting and sourcing from multiple channels, plus strong commitment to customer service.

Responsibilities include meeting sales goals, operating POS, handling inventory processes, and performing routine DIY services such as battery testing and wiper installs.