DIY Auto Parts Pro & Service Expert

Advance Auto Parts Inc.; United States; On-site; USD 31,000 - 43,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY customer needs with expert knowledge of store systems, parts and automotive diagnostics. The role covers part identification, sourcing from multiple channels, and maintaining inventory accuracy.

This is a full-time position with emphasis on delivering top-grade service and sales results. Essential duties include performing DIY services like battery testing and installation, answering customer inquiries, and keeping the

Qualifications

• Proven ability to provide GAS2 selling experience to DIY customers.
• Excellent knowledge of automotive parts and systems; able to identify parts accurately.
• Ability to operate store systems and use diagnostic equipment.
• ASE P2 certified or ASE ready is preferred.

Responsibilities

• Provide expert product and service guidance to DIY customers and callers.
• Meet personal and store sales goals and service objectives.
• Handle DIY services like battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties including safety, opening/closing tasks.

Skills

Customer service

Automotive knowledge

Store systems

Diagnosis tools

Education

ASE certification

Driver's license

Tools

POS systems

Parts lookup systems

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY customer needs with expert knowledge of store systems, parts and automotive diagnostics. The role covers part identification, sourcing from multiple channels, and maintaining inventory accuracy.

This is a full-time position with emphasis on delivering top-grade service and sales results. Essential duties include performing DIY services like battery testing and installation, answering customer inquiries, and keeping the