DIY Auto Parts Pro & Service Specialist

Advance Stores Company Inc (500); United States; On-site; USD 29,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. seeks a Retail Parts Pro to deliver expert parts knowledge and exceptional service in a DIY-focused store. The role emphasizes advanced identification, troubleshooting, and inventory management with sourcing from multiple channels, including special orders.

Responsibilities include achieving sales goals, handling DIY services like battery installs and wiper replacements, and maintaining safety and store appearance as a key holder while using POS and parts lookup systems.

Qualifications

• 3–5 years of automotive parts experience
• Proven sales ability with customer transactions
• Valid driver’s license
• ASE certification preferred, but not required

Responsibilities

• Provide GAS2 selling experience for DIY customers
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installs and wiper replacements
• Maintain high standards of customer service and store appearance
• Perform key holder duties (opening/closing, safety, task assignment)
• Assist in inventory processes and store cleanliness

Skills

Customer service

Communication

Parts lookup

Diagnostic skills

Sales ability

Multilingual (Spanish a plus)

Education

ASE Certification preferred

Tools

POS systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. seeks a Retail Parts Pro to deliver expert parts knowledge and exceptional service in a DIY-focused store. The role emphasizes advanced identification, troubleshooting, and inventory management with sourcing from multiple channels, including special orders.

Responsibilities include achieving sales goals, handling DIY services like battery installs and wiper replacements, and maintaining safety and store appearance as a key holder while using POS and parts lookup systems.