District Retail Leader

Ross Stores, Inc.; Town of Florida (NY); Hybrid; USD 80,000 - 115,000; Full time

Job summary

Ross Stores, Inc. is seeking a District Operations Manager to oversee multiple stores in the New York area, ensuring adherence to company standards and driving performance. You will lead store teams, focus on customer service, and manage budgets and safety initiatives.

This role emphasizes talent development and operational excellence. The position requires strong communication, retail leadership experience, and travel to various district locations.

Qualifications

• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite.
• Ability to adapt quickly to ambiguity and allocate time to execute multiple tasks and changing priorities.
• 5 or more years of retail management or operations experience.
• Valid Driver’s License required.
• Travel required.

Responsibilities

• Manage all phases of district operations to ensure consistency with Company standards and expectations.
• Conduct store visits focused on people, customer service, store contribution, and adherence to shrink reduction initiatives.
• Recruit, Train and develop store management teams.
• Lead safety and loss prevention initiatives and compliance with policies.
• Use data to understand trends and proactively support business performance and customer service goals.

Skills

Verbal & written communication

MS Office proficiency

Adaptability

Retail management

Driver’s license

Travel required

Education

High School Diploma

Bachelor’s degree preferred

Job description

Ross Stores, Inc. is seeking a District Operations Manager to oversee multiple stores in the New York area, ensuring adherence to company standards and driving performance. You will lead store teams, focus on customer service, and manage budgets and safety initiatives.

This role emphasizes talent development and operational excellence. The position requires strong communication, retail leadership experience, and travel to various district locations.