District Operations Leader - Fast Casual

Baskin-Robbins; Wauconda (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Baskin-Robbins district leadership role in Illinois requires oversight of multiple stores to achieve sales and profitability targets. You will coach general managers, ensure brand standards, and drive store-level performance with focus on staffing, training, and customer satisfaction.

Ideal candidates have 3–5 years in fast casual operations, strong financial acumen, and the ability to train across operations and marketing.

Qualifications

• 3–5 years of operational management experience in fast casual restaurants.
• High school diploma or equivalent required.
• Strong time management and problem solving skills.
• Ability to train across operations, marketing, and store financials.
• Financial or math skills required.
• Strong written, verbal, and interpersonal communication skills.

Responsibilities

• Oversee multiple Baskin-Robbins/Dunkin stores to meet sales targets.
• Lead store managers, coach staff, and ensure brand standards.
• Drive profits, staffing, scheduling, and controllable expenses.
• Ensure OSHA and health/safety compliance across stores.
• Analyze reports to identify opportunities and improve operations.

Skills

Leadership

Time management

Problem solving

Communication

Coaching

Training

Financials

P&L

Computer literacy

Restaurant software

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Baskin-Robbins district leadership role in Illinois requires oversight of multiple stores to achieve sales and profitability targets. You will coach general managers, ensure brand standards, and drive store-level performance with focus on staffing, training, and customer satisfaction.

Ideal candidates have 3–5 years in fast casual operations, strong financial acumen, and the ability to train across operations and marketing.