District Manager - Fast-Paced QSR Leader (Guest Service)

Baskin-Robbins; North Versailles (Allegheny County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Bonus up to 10% quarterly

Vehicle Reimbursement

Cell Phone Reimbursement

Medical Benefits Available

2 Weeks Paid Time Off

Job summary

Dunkin' Donuts is seeking a District Manager to recruit, develop, and oversee 5–6 stores, ensuring operational standards, guest service, and quality. You will lead a fast-paced team, drive performance, and implement process improvements while maintaining a customer-focused culture.

Responsibilities include hiring and coaching, planning and communication, and managing store performance under tight deadlines.

Qualifications

• Experience leading multi-unit teams in a quick service restaurant environment.
• Strong focus on guest service and operational standards.
• Ability to train, coach and build talent across locations.

Responsibilities

• Lead Operational Excellence and Guest Service commitments across 5–6 stores.
• Hire and develop restaurant teams, ensure performance, and coach for improvement.
• Drive sales growth through initiative and execution of company strategies.
• Manage controllables and compliance, analyze trends and act on root causes.
• Plan and communicate actionable goals and influence others to execute.

Skills

Guest service

Team leadership

Training & development

Operations management

Coaching

Education

College degree in business or related field

Job description

Dunkin' Donuts is seeking a District Manager to recruit, develop, and oversee 5–6 stores, ensuring operational standards, guest service, and quality. You will lead a fast-paced team, drive performance, and implement process improvements while maintaining a customer-focused culture.

Responsibilities include hiring and coaching, planning and communication, and managing store performance under tight deadlines.